Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last Updated: February 4, 2026

Welcome to King's Court Inasal

At King's Court Inasal, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, share, and protect your information when you use our online ordering platform, create an account, make payments, and interact with our services.

01

Information We Collect

We collect information that you provide directly to us and information automatically collected when you use our services:

1. Personal Information You Provide:

  • Account Information: Name, email address, phone number, password, and delivery addresses
  • Payment Information: Credit/debit card details, billing address, and transaction history (processed securely through our payment processors)
  • Order Information: Order history, food preferences, dietary restrictions, and special instructions
  • Communication Data: Feedback, reviews, customer service inquiries, and survey responses

2. Information Automatically Collected:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • Location data (with your permission) for delivery services
  • Cookies and similar tracking technologies
02

How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process, fulfill, and deliver your orders
  • Account Management: To create and manage your account, including authentication and security
  • Payment Processing: To securely process payments and prevent fraudulent transactions
  • Customer Service: To respond to your inquiries, resolve issues, and provide support
  • Marketing Communications: To send promotional emails, special offers, and newsletters (only if you've opted in)
  • Service Improvement: To analyze usage patterns and improve our platform, menu, and services
  • Legal Compliance: To comply with legal obligations and protect our rights
03

Payment Information & Security

Industry-Standard Security

We use SSL/TLS encryption and PCI-DSS compliant payment processors to protect your financial information.

Payment Processing: We partner with trusted third-party payment processors (such as Stripe, PayPal, or similar services) to handle your payment information securely. We do not store your complete credit card numbers on our servers.

Data Encryption: All payment transactions are encrypted using industry-standard SSL (Secure Socket Layer) technology.

Fraud Prevention: We implement fraud detection systems to protect both you and our business from unauthorized transactions.

Data Retention: We retain transaction records for accounting and legal compliance purposes, typically for 7 years or as required by law.

04

How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers

Payment processors, delivery partners, cloud hosting services, email service providers, and analytics tools that help us operate our business.

Legal Requirements

When required by law, court order, or government regulation, or to protect our rights and property.

Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

With Your Consent

We may share information with third parties when you explicitly consent to such sharing.

05

Marketing & Email Communications

We respect your communication preferences and provide control over marketing messages:

Email Subscriptions:

  • You can opt-in to receive promotional emails, special offers, new menu updates, and exclusive deals
  • You can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any marketing email
  • Even if you unsubscribe from marketing emails, we may still send you transactional emails related to your orders and account

Types of Emails We Send:

  • ✓ Order confirmations and delivery updates (essential)
  • ✓ Account notifications and security alerts (essential)
  • ✓ Weekly specials and promotional offers (optional - you can opt out)
  • ✓ New menu items and seasonal offerings (optional - you can opt out)
  • ✓ Loyalty rewards and birthday treats (optional - you can opt out)

SMS Notifications:

If you opt-in to receive SMS notifications, you may receive:

  • Order status updates and delivery notifications
  • Time-sensitive promotional offers
  • You can opt-out by replying "STOP" to any SMS message
06

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

Essential Cookies

Required for the website to function properly. These include authentication, security, and shopping cart functionality.

Analytics Cookies

Help us understand how visitors use our site, which pages are most popular, and how to improve user experience.

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness. You can opt-out of these in your browser settings.

Preference Cookies

Remember your settings and preferences, such as language choice, location, and display settings.

Managing Cookies: You can control and delete cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

07

Your Rights & Choices

You have the following rights regarding your personal information:

1

Access

Request a copy of the personal information we hold about you

2

Correction

Update or correct inaccurate personal information through your account settings

3

Deletion

Request deletion of your account and personal data (subject to legal retention requirements)

4

Opt-Out of Marketing

Unsubscribe from promotional emails and SMS messages at any time

5

Data Portability

Request a copy of your data in a structured, machine-readable format

To exercise any of these rights, please contact us at privacy@kingscourt.com. We will respond to your request within 30 days.

08

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy:

Account Information

Retained while your account is active. After account deletion, we may retain certain information for legal compliance (e.g., transaction records for tax purposes).

Order History & Transaction Data

Retained for 7 years or as required by applicable tax and financial regulations.

Marketing Data

Retained until you opt-out or request deletion. We will stop sending marketing communications immediately upon your request.

Cookies & Analytics Data

Typically retained for 12-24 months for analytics purposes, then anonymized or deleted.

09

Data Security

We implement industry-standard security measures to protect your personal information:

Encryption

SSL/TLS encryption for data transmission and encrypted storage for sensitive data

Access Controls

Restricted access to personal data on a need-to-know basis

Regular Audits

Periodic security assessments and vulnerability testing

Staff Training

Regular training for employees on data protection and privacy

Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities in accordance with applicable laws.

10

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

For users between 13 and 18 years old, we recommend parental guidance when creating an account or placing orders.

11

Third-Party Links & Services

Our website may contain links to third-party websites, payment processors, and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Third-Party Services We Use:

  • Payment processors (Stripe, PayPal, etc.)
  • Email service providers (for transactional and marketing emails)
  • Cloud hosting services (for data storage)
  • Analytics platforms (Google Analytics, etc.)
  • Delivery and logistics partners
12

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

If you are located in the European Economic Area (EEA), we comply with GDPR requirements for international data transfers.

13

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you via email if you have an account with us (for material changes)
  • Post a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Questions About Your Privacy?

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us.

www.kingscourt.com

© 2026 King's Court Inasal. All rights reserved.